SMS Program

Text message notifications

How Synergy Technologies Inc uses SMS — what we send, how you opt in, how to stop, and what it costs. In plain terms, with nothing hidden.

Last updated 7 August 2026

Who is sending

Business: Synergy Technologies Inc
Location: Wilmington, North Carolina, United States
Sending number: +1 910 795 2670
Email: shane@synergytech.cloud
Program name: Synergy Technologies service notifications

How you opt in

We only text people who have asked us to. There is no purchased list and no cold outreach. You give consent in one of these ways:

During onboarding. When your organisation is set up on a Synergy Technologies product, an administrator may provide a mobile number for service notifications and tick the SMS consent box shown below.
In your account settings. Signed-in users can add a mobile number and switch on text notifications under notification preferences.
By asking us. Email shane@synergytech.cloud or reply to an existing conversation and ask us to enable text notifications for your number.

The consent wording you agree to

Consent is per number and is never assumed from a phone number being on file for another purpose. Giving a number for billing or for a phone call does not opt that number in to text messages.

What we send

Operational notices about a service you already use. Examples of the kind of message you would receive:

Synergy Technologies: your support ticket has been updated. Sign in to view. Reply STOP to opt out.

Synergy Technologies: scheduled maintenance tonight 10PM–2AM ET. Reply STOP to opt out.

Synergy Technologies: your invoice is ready in the billing portal. Reply STOP to opt out.

Synergy Technologies: we received your request and will follow up within one business day. Reply HELP for help.

Message frequency. Varies with your account activity, typically up to about 10 messages per month. We do not send recurring marketing blasts on this programme.

Cost. Message and data rates may apply. We do not charge for the messages; your mobile carrier's standard rates apply.

What we will never send

SMS is not encrypted and arrives on a lock screen where anyone nearby can read it. We treat that as a hard limit rather than a caveat. Our messaging system refuses to send a message containing any of the following, and the refusal is enforced in software on every sending path, not left to whoever is typing:

Social Security, passport or government identification numbers
Payment card numbers, bank details or anything resembling them
Dates of birth, medical record numbers, patient or member identifiers
Health, clinical or prescription information of any kind
Passwords, one-time codes, API keys or other credentials

Where a notice concerns something sensitive, the text says only that an update is waiting and asks you to sign in. The detail stays behind authentication, where it belongs.

How to stop

Reply STOP to any message. You will receive one confirmation and then nothing further. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT are all honoured automatically and immediately.

Reply HELP for assistance, or contact shane@synergytech.cloud or +1 910 795 2670 at any time.

To opt back in later, reply START or ask us by email. Opting out of texts does not affect your account, and consent is not a condition of any purchase.

Your information

For this programme we hold your mobile number, whether you have opted in or out, and the messages exchanged. We do not sell or share it, and mobile information is never shared with third parties or affiliates for marketing purposes. Carriers process messages solely to deliver them.

Ask us to delete your number at any time and we will, along with the message history attached to it. Full detail is in our Privacy Policy; the terms governing our messaging services are in our Terms of Service.